Data protection

Information obligations according to Art. 13 EU General Data Protection Regulation (GDPR)

When you access our website, information about the access (date, time, page viewed, IP address) is stored as log files on our server. We do this for the legitimate interest of monitoring technical operations, optimizing our information offering and detecting attacks on our website. This data is evaluated by us exclusively for our own statistical purposes in anonymized form.

The log files are deleted after six months.

The processing takes place on behalf of Gasteinertal Tourismus GmbH.

As a rule, we do not collect any personal data when you use our website. If you contact us via the contact forms provided or subscribe to our newsletter, your email address and other personal data will only be used for individual correspondence to answer your inquiry. We guarantee that your data will only be used by us, will not be passed on to third parties and will be treated confidentially in accordance with the applicable legal provisions. An exception is the transfer to processors who work exclusively on the instructions of Gasteinertal Tourismus GmbH, do not use the data for their own purposes and are bound by their own agreements to the data protection obligations of the General Data Protection Regulation.

You have the right to information, correction and deletion of data, the right to restrict processing, the right to object to processing (in particular the right to object to the sending of direct advertising) and the right to lodge a complaint with a supervisory authority.

General inquiries / booking inquiries / brochure orders

The data of your request (name, contact details, content of the request, history of previous contacts with us), which you send us via the contact form or by e-mail, will be processed by us for customer service (pre-contractual measures) and for marketing purposes (legitimate interest in sending direct mail by post). Your data will be deleted by us five years after your last inquiry unless there are legal obligations to retain the data. In the case of a general or booking inquiry to an accommodation or other partner company, your data will be forwarded to the respective company. In the case of a general booking inquiry, data will also be forwarded to several accommodation providers in order to put together the best possible offer.

Newsletter registration

The newsletter will only be sent with your express consent by entering your data and email address, clicking the "Subscribe" button and clicking the confirmation link in the confirmation email that is then automatically sent (double opt-in).

You can revoke your consent to receive the newsletter at any time by sending us a written message or by clicking on the unsubscribe link in the e-mail newsletter, which is included in every newsletter. The revocation does not affect the legal basis applicable until the revocation.

Your data will be stored until you withdraw your consent or unsubscribe from the newsletter.

Note on the use of cookies:

This website uses software to analyze the use of the website.

By analyzing this data, valuable insights into the needs of users can be gained. These findings help to further improve the quality of the offer.

Cookies are also used in this context. Cookies are text files that are stored on the website visitor's computer and thus enable a visitor to be recognized on an anonymous basis. Cookies can generally be rejected or deleted using the appropriate browser settings.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC. ("Google"). The information generated by the Google cookie about your use of this website is generally transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google has acceded to the EU-US Privacy Shield Agreement and thus, according to the decision of the EU Commission or in accordance with Art. 45 GDPR, an adequate level of data protection exists when processing the data. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link http://tools.google.com/dlpage/gaoptout?hl=de.

The website visit data is automatically deleted 26 months after the visit.

For more information on terms of use and data protection, please refer to the Google Analytics terms and conditions or the Google Analytics overview. Please note that on this website Google Analytics has been extended by the code "gat._anonymizeIp();" in order to ensure an anonymized collection of IP addresses (so-called IP masking).

Use of Google Maps

This website uses Google Maps to display interactive maps and to provide directions. Google Maps is a map service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, California 94043, USA. By using Google Maps, information about the use of this website, including your IP address and the (start) address entered as part of the route planner function, may be transmitted to Google in the USA When you access a page on our website that contains Google Maps, your browser establishes a direct connection to Google's servers. The map content is transmitted by Google directly to your browser, which integrates it into the website. We therefore have no influence on the scope of the data collected by Google in this way. To the best of our knowledge, this is at least the following data

Date and time of the visit to the website in question,

Internet address or URL of the website accessed,

IP address,

(start) address entered as part of route planning.

We have no influence on the further processing and use of the data by Google and can therefore accept no responsibility for this.

If you do not want Google to collect, process or use data about you via our website, you can deactivate JavaScript in your browser settings. In this case, however, you will not be able to use the map display.

The purpose and scope of the data collection and the further processing and use of the data by Google as well as your rights in this regard and setting options to protect your privacy can be found in Google's data protection information(https://policies.google.com/privacy?hl=de).

Google LLC is an active participant in the Privacy Shield Agreement(https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active). This means an appropriate level of protection for your personal data based on a decision by the European Commission in accordance with Art. 45 GDPR.

Facebook remarketing

On our website, we use the remarketing tags of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. When you visit our website, a direct connection is established between your browser and the Facebook servers via the remarketing tags. Facebook receives the information that you have visited our website with your IP address. This allows Facebook to associate your visit to our website with your user account. The information obtained in this way can be used to display Facebook ads. We would like to point out that, as the provider of the website, we have no knowledge of the content of the transmitted data or its use by Facebook. Further information on this can be found in Facebook's privacy policy at https://www.facebook.com/about/privacy/. If you do not wish data to be collected via Custom Audience, you can deactivate Custom Audiences here: https://www.facebook.com/ads/website_custom_audiences/.

Google Remarketing

We use the remarketing or "similar target groups" function of Google Inc ("Google") on our website. This function allows us to target website visitors with advertising by displaying personalized, interest-based ads to website visitors when they visit other websites in the Google Display Network. Google uses cookies to analyze website usage, which forms the basis for the creation of interest-based advertisements. For this purpose, Google stores a small file with a sequence of numbers in the browsers of website visitors. This number is used to record visits to the website and anonymized data on the use of the website. No personal data of visitors to the website is stored. If you subsequently visit another website in the Google Display Network, you will be shown advertisements that are highly likely to take into account previously accessed product and information areas. You can permanently deactivate the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https://www.google.com/settings/ads/plugin

Further information on Google Remarketing and Google's privacy policy can be found here: http://www.google.com/privacy/ads/

Hotjar

This website uses Hotjar, an analysis software from Hotjar Ltd ("Hotjar")(http://www.hotjar.com, 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe). Hotjar makes it possible to measure and evaluate user behavior on our website in the form of clicks, mouse movements, scroll heights, etc. The information generated by the "tracking code" and the "cookie" is transmitted to the Hotjar servers in Ireland and stored there.

The following information is collected

- The IP address of your device (collected and stored in an anonymized format)

- Screen size of your device

- Device type and browser information

- Geographical location (country only)

- The preferred language to display our website

In addition, the following data is logged on our server when Hotjar is used:

- Referring domain

- Pages visited

- Geographical location (country only)

- The preferred language to display our website

- Date and time of access to the website

Hotjar will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet analysis. Hotjar also uses third-party services to provide its services, such as Google Analytics and Optimizely. These third-party companies may store information that your browser sends when you visit the website, such as cookies or IP requests. For more information on how Google Analytics and Optimizely store and use data, please refer to their respective privacy policies.

The cookies that Hotjar uses have different "lifespans"; some remain valid for up to 365 days, some remain valid only during the current visit.
You can prevent the collection of data by Hotjar by clicking on the following link and following the instructions there: https: //www.hotjar.com/opt-out.

Data transfer to Salzburgerland Tourismus GmbH
On this website, with your consent, data on the use of individual parts of the website is transmitted to Salzburgerland Tourismus GmbH, Wiener Bundesstraße 23, 5300 Hallwang(https://www.salzburgerland.com). Data on the use of this website is processed for the purpose of analysis and online marketing, including the display of personalized advertising on other websites. This processing takes place until consent is withdrawn or the respective cookie storage period expires. Further information on data protection at Salzburgerland Tourismus GmbH can be found at https://www.salzburgerland.com/de/impressum-und-datenschutz/.

Gasteinertal Tourismus GmbH, based in Bad Hofgastein, endeavors to make its website accessible in accordance with § 4c of the Salzburg Accessibility Act implementing Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies (OJ L 327, 2.12.2016, p. 1).

This accessibility statement applies to the website www.gastein.com.

Status of compliance with the requirements

This website is only partially compliant with conformance level AA of the "Web Content Accessibility Guidelines Web - WCAG 2.1" according to the applicable harmonized European standard "European Standard EN 301 549 V2.1.2 (2018-08)" due to the following incompatibilities.

Non-accessible content

a) Incompatibility with the Web Accessibility Act (WZG) for the implementation of Directive (EU) 2016/2102

The alternative texts on our website still require a thorough review, which is why the WCAG 1.1. alternative texts success criterion is only partially met. We are endeavoring to implement appropriate alternative texts for new content immediately and for older content in the next development cycles, at the latest by the end of 2021.

Several elements on the entire page do not have sufficient contrast, which is why the requirement (WCAG 1.4.3. Contrast minimum) cannot be fully met. As these are mainly elements with blue / white contrast, but this corresponds to our CD colors, a correction will only be possible as a result of a revision of our corporate identity.

"Bold" tag is used to format text. In addition, the html elements

Purpose of data processing
DBB processes the personal data of employees, partners, customers and suppliers for the purpose of performing its business activities and fulfilling the associated legal and contractual requirements.

Collection of customer data
In the course of purchasing a ticket via the online form, by telephone or at our ticket offices, we collect and process - depending on the respective product - first name, surname, address, telephone number, e-mail address, date of birth and photo to carry out the booking and payment process.

Access control
Please note that for the purpose of access control, a reference photo of the lift pass holder is taken when passing through a turnstile equipped with a camera for the first time. This reference photo is compared by the lift staff with the photos that are taken each time a turnstile equipped with a camera is passed through. The reference photo is deleted immediately after the lift ticket expires, the other photos are deleted no later than 30 minutes after the respective turnstile has been passed through. Please note that it is also possible to purchase lift tickets that are technically configured in such a way that no photo is taken when passing through the turnstile, although random checks by lift staff must be expected.

Online store
DBB does not operate an online store. The website www.dorfgastein.com merely redirects to the Ski amadé GmbH online store. The Ski amadé GmbH online store is not covered by this privacy policy.

Photo points
There is a photo point at the summit station of the Gipfelbahn-Fulseck, which you can use to take photos. When you use this photo point, a current photo is taken and published online. Some of the photo points are operated by Alturos Destinations GmbH (Skiline). These are not covered by this privacy policy and are not the responsibility of DBB. DBB can therefore accept no liability for the operator's data protection provisions.

Skiline
You can access the external service Skiline via the website to view your personal altitude profile. Skiline receives the turnstiles you have passed through and your card number to create the altitude profile. No personal data is therefore passed on. When you access the Skiline service via our website, you leave our website and we cannot accept any further liability.

Applicants
The contact details and application documents submitted in the course of an application are processed electronically by us for the purpose of selecting suitable candidates for employment. In the event of rejection, the application documents will only be kept on file if you consent to this.

Proof of low epidemiological risk for ski pass validity ("2G proof")

In accordance with the COVID-19 Measures Ordinance, persons using our cable car facilities for leisure purposes must present valid proof of a low epidemiological risk. This is currently a "2G certificate" (vaccinated or recovered). The legal basis for the control of this proof by us is the legal obligation to carry out this control in accordance with the COVID-19 Measures Ordinance (as amended) in conjunction with Art. 6 (1) lit. c GDPR. For the purpose of simplifying the control of this proof for multi-day and season tickets, it is possible to store the 2G proof if you give us your express consent to do so. The legal basis for the storage of the 2G proof is therefore your express consent in accordance with Art. 9 (2) lit. a GDPR for the processing of health data via our digital "Safe2Ski Check in" tool from SKIDATA or, in the case of purchases at our cash desks on site, your signing of a corresponding declaration of consent in paper form. There is no legal obligation to store the 2G proof, instead of storing it, an individual check of the 2G proof can be carried out each time you enter a cable car. We use the services of our processor SKIDATA (SKIDATA Austria GmbH, Hochthronstraße 1-7, A-5083 Grödig/Salzburg) for the automated storage and control of your 2G certificate. We have concluded a corresponding agreement with SKIDATA as a processor in accordance with Art. 28 GDPR, which ensures that your data is processed exclusively within the scope of our order. You can find more information about Skidata's data protection at: https://www.skidata.com/de-at/datenschutz/. We generally store your 2G proof for the duration of the validity of your multi-day or season ticket. In addition, processing may take place if this is necessary to assert or defend against claims. You can revoke your consent at any time by sending us an email, without this affecting the legality of the processing up to the point of revocation.

General tariff provisions 2021/22